About Us

Today’s CEOs are relentlessly focused on top-line company growth. While recurring revenue accounts for 30-40% of most companies’ total revenue, it makes up 50% or more of profit, making it a critical revenue stream and a funding source for innovation and growth. And yet, it’s often at the bottom of many companies’ priorities list. At ServiceSource, recurring revenue is our sole focus. Our mission is to help technology-enabled companies to maximize their recurring revenue. We increase customers' contract renewal rates on average by 15 percentage points or more.

ServiceSource is the global leader in recurring revenue management. The world's most successful companies rely on us to maximize subscription, maintenance and support revenue, improve customer retention and increase business predictability and insight. ServiceSource delivers results with Renew OnDemand, the world's only cloud application built specifically to manage and grow recurring revenue, which can be combined with our industry-leading services.

With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks. The company is headquartered in San Francisco, is publicly traded ((NASDAQ: SREV) and has over $8 billion under management for customers in more than 150 countries and 40 languages.

ServiceSource’s solutions include:

Renew OnDemand

Renew OnDemand is the first cloud application built specifically to maximize recurring revenue. This SaaS application arms sales teams, executives, and channel partners with a complete system to renew customer contracts and subscriptions.

Managed Services

ServiceSource offers a family of managed services with highly specialized professional staff to help you increase recurring revenue and improve customer retention. We provide three types of managed services:

Data Services provide skilled resources to consolidate, analyze, merge and cleanse data to create renewal-ready sales data, leveraging deep process expertise gained from over a decade of experience.

Enablement Services are staffed by experts in back-office selling activities, such as customer research, quoting and order management. Our teams improve sales productivity by eliminating many of the administrative tasks that take up over 50 percent of a sales person’s time.

Selling Services include dedicated sales teams that are experts in renewals and leverage our proven sales methodology and best practices. We hire, train and develop high performing sales professionals who operate within a rigorous sales process globally for renewals, cross-selling and up-selling.

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Interview with Forbes

The $8M Mission