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Top 10 Posts

3 Findings that Can Get Your Customer Revenue Back on the Path to Growth [Infographic]

New disruptive business models are impacting how companies must strive to deliver ongoing value and drive growth from existing customers so as not to fall behind the competition.

A Proven Path to Customer Revenue Growth and Decreased Churn

It’s been an exciting time lately at ServiceSource.

What Is Your Customer Health Score Hiding?

Have you ever seen your total cholesterol number? If it’s under 200, you generally feel pretty good about yourself.

The Link Between Customer Success and CFO Happiness: It’s All About Gross Margin

As a customer success professional you live and breathe improving the customer experience and over delivering on customer’s expectations.

In 2015, Are You Ready for the Next-Gen Customer?

I recently caught up with Ray Wang, Principal Analyst at Constellation Research and ServiceSource’s Chief Customer Officer, Ashley Johnson as they were preparing for their upcoming webcast on January