Sales Support Coordinator

Denver, CO

Job Description

At ServiceSource, we invest a great deal in our people, as they make our leadership position possible. We thrive on the combined skills and dedication of all our employees. By offering the finest training and mentoring, we help our employees achieve their individual objectives. Our environment promotes long-term employment and we recognize and reward leadership, performance and integrity. In addition to a supportive team environment, we also provide competitive salaries and excellent benefits.

The successful candidate will be professional, self-motivated and have the energy and desire to help fuel the growth of this exciting company. It's an ideal job for candidates who wish to continue the customer interface without the extensive travel. Successful candidates should have a background in data analysis and reporting. This position offers an excellent opportunity to use overall business experience and take on additional responsibility over time.

Our organization has experienced tremendous growth in the past and is forecasted to continue into the future.

Roles and Responsibilities

  • Generating sales quotations for customers, using dedicated sales database systems.
  • Ensure the integrity of client information maintained in the database systems.
  • Generating reports for internal use by mining information from various computer packages.
  • Updating and managing Excel spreadsheets.
  • Filing.
  • Dealing with external and internal queries in a professional, client orientated manner.
  • Checking the data integrity of purchase orders and invoices.
  • Working with team members and reporting lines to further enhance existing processes to ensure maximum automation and efficiency.
  • Overseeing general office activities.

Qualifications

  • College qualification
  • 2yr+ Administration experience preferably in sales.
  • Candidate must have solid experience in Microsoft packages (Word, Excel) and email Databases. Experience with CRM systems is not required but would be a distinct advantage.

Other

  • Excellent organizational skills.
  • Detail orientated with strong follow-through skills.
  • Ability to multi-task, prioritize work with minimal supervision.
  • Possess highly effective verbal and written communication skills.
  • Handle confidential information with complete integrity.
  • Ability to work as a team player.

About ServiceSource
ServiceSource leads the Service Performance Management industry. We increase services revenue for leading high-tech companies such as Adobe, AT&T, GE Healthcare, Motorola, and Sun Microsystems through our exclusive focus on service share. We help our clients increase the number of customers they have service relationships with and grow the value of those relationships each year. Together, we deliver increased earnings, profits, and value to shareholders.

Headquartered in San Francisco, ServiceSource has four global service centers that serve technology customers in over 100 countries and 26 languages. We've delivered more than $3 billion in services revenue to the technology industry and manage more than 300,000 customer relationships annually. Founded in 1999, ServiceSource continues to grow at an unparalleled rate. We are private, profitable, and fully backed by a distinct group of individual and institutional investors led by General Atlantic and Benchmark Capital.