Inside Sales Representative

Denver, CO

Job Description

Inside Sales Representatives are responsible for selling, renewing, and expanding the service relationships our clients have with their existing customer base. Upon completion of training, representatives are placed on client teams and call upon existing customers to assess areas of opportunity, renew current service contracts, and sell complimentary services. Representatives place an average of 30-50 calls per day and manage approximately 150-200 active accounts each quarter. They generate quotes, perform customer research, and update account notes using our proprietary RADAR CRM.

Roles and Responsibilities

Use databases to research accounts and uncover new opportunities.
Work effectively with strategic, high dollar accounts.
Use dedicated sales database systems to generate sales quotes for customers.
Ensure the integrity of client information maintained in the database systems.
Develop reports for internal use by mining information from various computer packages.
Assist with streamlining of systems and processes to further enhance automation and efficiency.

Qualifications

College degree, BA/BS required.
One to two years of business and/or consulting experience required.
Expertise in Microsoft packages (Word, Excel) and email databases.
CRM experience is a distinct advantage.

If you're interested, please send resume and cover letter to Tanya Slovin at tslovin@servicesource.com.

About ServiceSource
ServiceSource leads the Service Performance Management industry. We increase services revenue for leading high-tech companies such as Adobe, AT&T, GE Healthcare, Motorola, and Sun Microsystems through our exclusive focus on service share. We help our clients increase the number of customers they have service relationships with and grow the value of those relationships each year. Together, we deliver increased earnings, profits, and value to shareholders.

Headquartered in San Francisco, ServiceSource has four global service centers that serve technology customers in over 100 countries and 26 languages. We've delivered more than $3 billion in services revenue to the technology industry and manage more than 300,000 customer relationships annually. Founded in 1999, ServiceSource continues to grow at an unparalleled rate. We are private, profitable, and fully backed by a distinct group of individual and institutional investors led by General Atlantic and Benchmark Capital.