German Inside Sales Representative
Role Description
ServiceSource is an exciting, fast paced, professional environment where we need leaders to help us establish a solid foundation for future growth. This position offers an excellent opportunity to use overall business experience and take on additional responsibility over time. ServiceSource promotes from within, based on opportunity and performance.
Upon completion of training, Inside Sales Representatives call upon existing customer base of the assigned account. While calls are outbound, it’s not cold calling, and there is no ‘lead generation’ involved. Instead, you cultivate relationships and close renewal contracts with an average of 150-200 active accounts each quarter. Inside Sales Representatives place an average of 30-50 calls per day and use the computer to generate quotes, perform customer research, and update account notes using our proprietary CRM, Radar.
Responsibilities
- Responsible for the renewal and overall sales of hi-tech service and support agreements to an established customer base
- Use databases to research accounts and uncover new opportunities
Able to work effectively with 150-200 accounts per quarter - Generate sales quotations for customers, using dedicated sales database systems
- Ensure the integrity of client information maintained in the database systems
- Assist with streamlining of systems and processes to further enhance automation and efficiency
Qualifications
- College degree, BA/BS required
- Fluency in English and German is essential.
- Candidate must have strong Microsoft Word & Excel and email database skills.
- Previous experience, ideally in the technological sector is preferable but not essential
- Strong computer skills and knowledge of Microsoft packages
- Excellent communication and reporting skills
Other
- High energy level with excellent sales / business skills
- Self motivated, driven to work hard
- Positive attitude
- Desire to achieve results and advance through a fast growing organization
- Detail oriented with strong follow-through skills
- Ability to multi-task and prioritize work with minimal supervision
- Ability to work as a team player a must
- Proven ability to form business relationships
Compensation
ServiceSource offers an attractive competitive salary and benefits package.
To Apply
Please send your resume and cover letter to emearecruitment@servicesource.com
About ServiceSource
ServiceSource is the service revenue performance company. We partner with technology, healthcare, and life sciences companies to maximize maintenance, support, and subscription revenue while optimizing customer loyalty. We increase contract renewal rates for clients on average by 10–25 percentage points – and in some cases by up to 40 points. These dramatic results are achieved via a purpose-built service revenue solution, including a suite of cloud applications and managed services built on a proprietary technology platform, which combines the industry's most robust data management engine and a unique service revenue master, leveraging benchmarks and best practices developed with 85 leading global clients. Our solution delivers proven results through a 100% pay-for-performance business model that enables a success-driven, shared-risk partnership. Headquartered in San Francisco with more than 1,300 employees worldwide, ServiceSource has $5 billion in service revenue under management.