Inside Sales Representative
Role Description
Inside Sales Representatives are responsible for selling, renewing, and expanding the service relationships our clients have with their existing customer base. Upon completion of training, representatives are placed on client teams and call upon existing customers to assess areas of opportunity, renew current service contracts, and sell complimentary services. They provide customer service, build relationships, generate quotes, perform customer research, and update account notes using our proprietary RADAR CRM.
Qualifications
- College degree or Poly Tech degree preferred
- Fluent in English and either Mandarin, Japanese or Korean
- Customer service or sales experience a plus
Other
- Self motivated, driven to work hard
- Positive attitude
- Desire to achieve results and advance through a fast growing organization
- Possess highly effective verbal and written communication skills
- Detail oriented with strong follow-through skills
- Ability to work as a team player a must
Compensation
ServiceSource offers an attractive competitive salary and benefits package.
To Apply
Please send your resume and cover letter to rhangartner@servicesource.com
About ServiceSource
ServiceSource is the service revenue performance company. We partner with technology, healthcare, and life sciences companies to maximize maintenance, support, and subscription revenue while optimizing customer loyalty. We increase contract renewal rates for clients on average by 10–25 percentage points – and in some cases by up to 40 points. These dramatic results are achieved via a purpose-built service revenue solution, including a suite of cloud applications and managed services built on a proprietary technology platform, which combines the industry's most robust data management engine and a unique service revenue master, leveraging benchmarks and best practices developed with 85 leading global clients. Our solution delivers proven results through a 100% pay-for-performance business model that enables a success-driven, shared-risk partnership. Headquartered in San Francisco with more than 1,300 employees worldwide, ServiceSource has $5 billion in service revenue under management.