Sales Support Coordinator
Job Description
At ServiceSource, we invest a great deal in our people, as they make our leadership position possible. We thrive on the combined skills and dedication of all our employees. By offering the finest training and mentoring, we help our employees achieve their individual objectives. Our environment promotes long-term employment and we recognize and reward leadership, performance and integrity. In addition to a supportive team environment, we also provide competitive salaries and excellent benefits.
The successful candidate will be professional, self-motivated and have the energy and desire to help fuel the growth of this exciting company. It's an ideal job for candidates who wish to continue the customer interface without the extensive travel. Successful candidates should have a background in data analysis and reporting. This position offers an excellent opportunity to use overall business experience and take on additional responsibility over time.
Our organization has experienced tremendous growth in the past and is forecasted to continue into the future.
Responsibilities
- Generating sales quotations for customers, using dedicated sales database systems
- Ensure the integrity of client information maintained in the database systems
- Generating reports for internal use by mining information from various computer packages
- Updating and managing Excel spreadsheets
- Dealing with external and internal queries in a professional, client orientated manner
- Checking the data integrity of purchase orders and invoices
- Working with team members and reporting lines to further enhance existing processes to ensure maximum automation and efficiency
Qualifications
- College qualification ideal
- 2yr+ Administration experience preferably in sales processes
- Candidate must have solid experience in Microsoft packages (Word, Excel) and email Databases
- Experience with CRM systems is not required but would be a distinct advantage
Other
- Excellent organizational skills
- Detail orientated with strong follow-through skills
- Ability to multi-task, prioritize work with minimal supervision
- Possess highly effective verbal and written communication skills
- Handle confidential information with complete integrity
- Detail oriented with strong follow-through skills
- Ability to work as a team player
Compensation
ServiceSource offers an attractive competitive salary and benefits package.
To apply
Please send your resume and cover letter to tslovin@servicesource.com
About ServiceSource
ServiceSource is the service revenue performance company. We partner with technology, healthcare, and life sciences companies to maximize maintenance, support, and subscription revenue while optimizing customer loyalty. We increase contract renewal rates for clients on average by 10–25 percentage points – and in some cases by up to 40 points. These dramatic results are achieved via a purpose-built service revenue solution, including a suite of cloud applications and managed services built on a proprietary technology platform, which combines the industry's most robust data management engine and a unique service revenue master, leveraging benchmarks and best practices developed with 85 leading global clients. Our solution delivers proven results through a 100% pay-for-performance business model that enables a success-driven, shared-risk partnership. Headquartered in San Francisco with more than 1,300 employees worldwide, ServiceSource has $5 billion in service revenue under management.