Rob Sturgeon, Chief Delivery Officer

As Chief Delivery Officer with ServiceSource, Rob Sturgeon is responsible for managing over $6 billion in recurring revenue for ServiceSource's customers globally and for delivering the strategies, services, and increased operational efficiencies that lead to improved service revenue performance for their businesses.

Before joining ServiceSource, Rob was Executive Vice President and General Manager of Juniper's Enterprise Business. In this role, he had full P&L responsibility for Juniper's $550 million Service Layer Technologies Business Unit, where he led strategy development, product management, product marketing and product engineering/development. Prior to assuming this role, Rob served as Executive Vice President of Worldwide Services and had P&L responsibility for Juniper's global service business. Rob previously served at AT&T, both as Vice President of Customer Service and as Managing Director for Asia-Pacific. Rob received an MBA from the Kellogg Graduate School of Management and a BS in Electrical Engineering from the University of Dayton.

Natalie McCullough, Chief Marketing Officer

Natalie McCullough leads worldwide marketing and strategy for ServiceSource. In this role, Natalie leads the company’s growth strategy and runs the global marketing machine to execute on it. Joining the company in 2006, Natalie has held key executive positions in strategy, sales operations, business development and marketing and has been a driving force in growing ServiceSource from $46 million in 2006 to over $200 million in revenue today. Prior to ServiceSource, Natalie was an Associate Principal at McKinsey & Company. Her experience at McKinsey includes over 25 customer engagements, focusing on corporate and business unit growth strategy, organizational restructuring and development, and go-to-market and brand strategy. Previously, Natalie managed environmental assessment and remediation projects for Dames & Moore. Natalie holds a Bachelor of Science degree from Stanford University and an MBA from the Harvard Graduate School of Business.

Ganesh Bell, Executive Vice President of Products

Ganesh Bell brings over seventeen years of experience in the enterprise software industry to ServiceSource. He is responsible for all aspects of product strategy, product management, development and operations for the Company’s cloud applications and technology. Prior to ServiceSource, Mr. Bell held several key positions at SAP most recently as Vice President of Product Strategy & Management for the business intelligence & technology platform group. He also served as Vice President of Portfolio Strategy at SAP. Throughout his career, Bell has held key product, technology, and executive positions in leading enterprise software companies and start-ups. He was Chief Technologist at PeopleSoft Inc providing leadership in integrating its technology portfolio after the acquisition of J.D. Edwards where he served as Chief Software Architect. Prior to J.D. Edwards, Mr. Bell served as Vice President of Products at YouCentric where he led the core development of the products team. He began his career as a software developer at a start-up Login Systems and Innovations in Madras, India. Ganesh Bell holds a Bachelor of Science degree from University of Madras, India and a Masters degree in Computer Science from North Dakota State University.

John Boucher, Executive Vice President of Worldwide Sales

John Boucher is the Executive Vice President of Worldwide Sales for ServiceSource responsible for developing and executing the global sales strategy for the company and overseeing the sales function in all domestic and international regions. Prior to joining ServiceSource, John was the Senior Vice President at Oracle responsible for Oracle’s North American applications and national accounts organization. Under his leadership, his department sold and serviced nearly 7,500 commercial customers of the Oracle E-Business Suite, PeopleSoft, J. D. Edwards, Siebel and Hyperion business applications. John also was integral in the acquisition and integration of a variety of other best in class business applications including Hyperion, G*Log, Demantra, Agile, and Logical Applications. Before that, John was Group Vice President of Oracle's North America Commercial Applications sales organization for the Eastern half of North America. Prior to Oracle, he served as Vice President of Sales at Midway Data Center, a subsidiary of Midway National Bank in St. Paul, MN. He was responsible for sales of multi-year core banking outsourcing relationships. Mr. Boucher started his career at Unisys Corporation where he was a Named Account Sales Executive.

Mr. Boucher has a B.A. degree in Business Management from Assumption College.

Jay Ackerman, Chief Services Officer

As Chief Services Officer, Jay is responsible for leading ServiceSource's global customer lifecycle management approach and methodologies, ensuring that the voice of the customer is ever present and our offering is always relevant. He is also leading our recently launched Service Executive Industry Board. Prior to ServiceSource, Jay held senior positions with several successful high-growth outsourcing companies. He served as CEO and President of WNS North America. Under his leadership, North American revenue for WNS grew from $6 million to $55 million in just 24 months. In addition, Jay was a senior leader at Exult, the market innovator for HR-led business process outsourcing services an organization that grew to $500m in revenue in 5 years. Throughout his career, Jay has built a reputation for developing strong customer relationships and consistently delivering against challenging customer requirements. Jay is a CPA in the State of New York. He received an MBA in Finance from the Stern School of Business at New York University and received a BA degree in Economics from Connecticut College.

Ray Martinelli, Chief People Officer

Ray Martinelli is responsible for all aspects of Human Resources at ServiceSource. He leads recruitment, performance management, and global compensation and benefits efforts. Ray brings a wealth of HR experience from over 20 years in management roles at several industry leading companies. Most recently, he was the SVP Human Resources at Macromedia where he played a lead role in the Adobe/Macromedia integration. From 2000 to 2005, Ray was VP Human Resources for Juniper Networks during which time the organization grew from 300 to 3,000 employees. Previous experience includes management roles at Computer Curriculum Corporation, Apple Computer, and Esprit de Corps. Ray holds a BA degree in Organizational Communications from Sacramento State University and a Masters in Organization Development from Golden Gate University.

Paul Warenski, Senior Vice President and General Counsel

Paul Warenski is General Counsel of ServiceSource and oversees all aspects of the Company's worldwide legal operations. Paul is a seasoned legal executive. He previously served as Senior Vice President and General Counsel of Intraware, a software-as-a-service (SaaS) company, and at Commerce One, an e-commerce software company, both of which were publicly traded. He also served as Senior Vice President and General Counsel at BenefitStreet. Earlier in his career, Paul practiced law at Schachter, Kristoff, where he became a partner, and at Nossaman, Guthner, Knox & Elliott. He began his career working as a law clerk for a federal district judge and as a senior legislative advisor to a United States congressman.

Paul received his law degree from the University of California, Hastings College of the Law (with honors), and holds a Master's Degree from the London School of Economics. He also has BS degrees in economics, political science and philosophy from the University of Utah. Paul joined ServiceSource in 2008.