News and Events
SERVICESOURCE ADDS NEW SERVICE CENTER IN DENVER TO KEEP PACE WITH GROWTH AND TO BETTER SERVE EXPANDING CLIENT LIST
San Francisco-Based Company Continues Profitable Position and 100% Year-Over-Year Growth
May 10th, 2006, San Francisco, CA: ServiceSource, an outsource sales organization focused exclusively on increasing support and maintenance revenue for technology companies, today announced that the company would open a North American service center in Denver, Colorado, effective immediately. The Denver service center will be the newest location to serve ServiceSource's growing client list of over 35 of the technology industry's leading hardware, software and telecom companies. To meet the needs of its rapidly growing client base, the company decided on the thriving mile high city after researching over twelve potential possibilities.
The company's decision to select Denver-one of the highest growth technology centers in North America-was based on its proximity to current and prospective clients and the pool of educated, high-tech focused sales and management level employees. Similar to its successful expansion in Dublin, Ireland, ServiceSource anticipates rapid client growth in Denver, and will have over 100 sales associates in Denver by the end of 2006. Denver is the third fastest-growing city in the last decade and has been recently rated the number one metropolitan area in its concentration of technology workers. For the 6th consecutive year, it has been described "as the most educated city in the U.S." by Fortune Magazine. Denver provides easy accessibility for ServiceSource clients and the SF-based executive team.
"ServiceSource's incredible growth these last several years allows us the fortunate fiscal position to add another North American service center to better serve our clients," said Mike Smerklo, president and CEO of ServiceSource. "We made our selection very carefully and are very excited to tap into the extensive talent pool that Denver offers. We have a long standing tradition of hiring the best-of-the-best, instilling a commitment of excellence, and rewarding our employees with significant and rapid advancement opportunities."
The launch of Denver operations is being seeded with twenty five seasoned Sales Representatives and Account Managers from the company's San Francisco-based headquarters. The same strategy was utilized with great success when the company launched their International Operations in Dublin last year. The company has actively begun recruiting in Denver, in order to build a large, talented sales and management team in the Denver area. The new service center is located downtown at 1801 California Street in the Qwest Building.
About ServiceSource
ServiceSource is the service revenue performance company. We partner with technology, healthcare, and life sciences companies to maximize maintenance, support, and subscription revenue while optimizing customer loyalty. We increase contract renewal rates for clients on average by 10–25 percentage points — and in some cases by up to 40 points. These dramatic results are achieved via a purpose-built service revenue solution, including a suite of cloud applications and managed services built on a proprietary technology platform, which combines the industry's most robust data management engine and a unique service revenue master, leveraging our deep knowledgebase of benchmarks and best practices. Our solution delivers proven results through a 100% pay-for-performance business model that enables a success–driven, shared–risk partnership. Headquartered in San Francisco, ServiceSource has $5 billion in service revenue under management.
For more information on ServiceSource, visit www.servicesource.com or call: 415.901.6030.