News and Events
ServiceSource Appoints Notable Technology CEO Tony Zingale to Board of Directors
1 September, 2009, San Francisco, CA — ServiceSource, a San Francisco-based Service Performance Management leader for the high-tech industry, today announced the appointment of Tony Zingale to its Board of Directors. Zingale, who most recently served as President and CEO of Mercury Interactive, joins the Board as ServiceSource surpasses $4 billion of services revenue under management and continues to expand its list of blue-chip technology, healthcare IT and life sciences clients.
“Tony brings nearly 30 years of experience building profitable, high growth information technology companies to the ServiceSource Board,” said Mike Smerklo, Chairman and CEO of ServiceSource. “As top performing companies and the investment community are recognizing the importance of maintenance and support services as a strategic revenue driver, Tony’s expertise will be a tremendous asset to broaden the ServiceSource solution to drive improved financial results for our clients.”
“ServiceSource is uniquely positioned to be an industry-changing company and I am excited to make an impact on the next stage of its growth,” said Zingale. “Its growing roster of clients is a ‘who’s who’ of successful, forward-thinking businesses – Adobe, AT&T, GE Healthcare, McKesson, Motorola, and NetApp, to name a few – all of whom have turned to ServiceSource to grow their services revenue.” While serving as President and CEO of Mercury Interactive, the worldwide leader of Business Technology Optimization (BTO) solutions, Zingale successfully grew Mercury to over $1 billion in annual sales and then engineered the $5 billion merger with Hewlett Packard that was completed at the end of 2006.
Previously, Zingale spent more than 10 years at Cadence Design Systems, the world's leading supplier of electronic design automation (EDA) products and services, in a succession of executive management positions leading to his role as Senior Vice President of Worldwide Marketing. He served on the executive team that grew Cadence from approximately $40 million in revenue to more than $1.2 billion while also completing more that 15 mergers and acquisitions. Zingale began his career in product marketing at Intel Corporation in 1980.
Zingale holds a Bachelor of Science degree in electrical and computer engineering and a Bachelor of Arts degree in business administration from the University of Cincinnati. He is a member of the University of Cincinnati Foundation's Board of Trustees. Mr. Zingale is married, has three children and resides in Cupertino, California.
About ServiceSource
ServiceSource is the service revenue performance company. We partner with technology, healthcare, and life sciences companies to maximize maintenance, support, and subscription revenue while optimizing customer loyalty. We increase contract renewal rates for clients on average by 10–25 percentage points — and in some cases by up to 40 points. These dramatic results are achieved via a purpose-built service revenue solution, including a suite of cloud applications and managed services built on a proprietary technology platform, which combines the industry's most robust data management engine and a unique service revenue master, leveraging our deep knowledgebase of benchmarks and best practices. Our solution delivers proven results through a 100% pay-for-performance business model that enables a success–driven, shared–risk partnership. Headquartered in San Francisco, ServiceSource has $5 billion in service revenue under management.
For more information on ServiceSource, visit www.servicesource.com or call: 415.901.6030.