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Datasheets

Corporate Overview

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For over 8 years, we have focused on growing service share for leading technology companies. Learn more about who we are and how we are making an impact on the Service Performance Management industry.

How You Benefit From Our Global Investments

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Your business is global. So are we. Learn more about the investments we have made to help our clients achieve consistent results globally.

A World Where Data is At Your Fingertips

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Our clients want to know how their quarter is shaping up and whether we will hit our revenue targets. Learn more about how we make our performance transparent.

What a Service Performance Analysis Means For You

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Whether you want validation on your services business performance or you want to know what areas we can help you improve, learn about how our Service Performance Analysis gets you there.

Videos

Insight Demonstration

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ServiceSource Insight is a powerful tool that gives our clients complete transparency into our performance. Watch the demo to learn more about what they get.

Whitepapers

ABCs of Global Maintenance and Support

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International renewals can generate 15% to 20% of total worldwide revenue for technology companies with significant international operations. Yet international renewal rates are typically far below industry average. Learn more about considerations and strategies for effectively managing a global services business.

12 Essential KPIs: How to Measure True Renewal Performance and Drive Future Results

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ServiceSource believes that the real yardstick on renewals performance lies in a comprehensive set of key performance indicators (KPIs) that can provide a number of strategies and actionable recommendations to improve the performance of your services business.

Webcasts

World Class Reporting Featuring Aruba Networks

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View this webcast featuring Aruba Networks, one of the fastest-growing and most talked about companies in Silicon Valley, to learn about the importance of business analytics and performance dashboards for effective service performance management.

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