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Datasheets

Corporate Overview

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For the past 10 years, we have focused on growing service revenue for leading technology companies. Learn more about who we are and how we are making an impact on Service Revenue Performance.

How You Benefit From Our Global Investments

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Your business is global. So are we. Learn more about the investments we have made to help our clients achieve consistent results globally.

Healthcare and Life Sciences Overview

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A World Where Data is At Your Fingertips

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Our clients want to know how their quarter is shaping up and whether we will hit our revenue targets. Learn more about how we make our performance transparent.

What a Service Performance Analysis Means For You

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Whether you want validation on your services business performance or you want to know what areas we can help you improve, learn about how our Service Performance Analysis gets you there.

Videos

Solution Demonstration

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The ServiceSource solution is a powerful tool that gives our clients complete transparency into our performance. Watch the demo to learn more about what they get.

Whitepapers

12 Essential KPIs: How to Measure True Renewal Performance and Drive Future Results

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The Value of On-Time Renewals

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Deconstructing Renewal Rates: A Practical Approach to Maximizing Maintenance Revenue

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The ABCs of Global Maintenance, Support and Subscription Renewals

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Global Renewals

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Viewpoint: Service Revenue Index - Q2 2009

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The Service Share Index (SSI) is based on the aggregate results of a representative set of client accounts and a compilation of eight critical metrics for evaluating service performance. The underlying metrics showed a mix of gains and declines in Q2 2009. To view the detailed report, check the box and complete the request form below.

Customer Success Stories

Affymetrix: Customer Success Story

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ServiceSource partners with Healthcare and Life Science companies to optimize their service revenue performance.

NEC: Customer Success Story

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ServiceSource partners with high tech companies to optimize their service revenue performance.

Media

JMP-ServiceSource Briefing Call

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Listen to this 28 minute conference call to learn more about ServiceSource’s view of the maintenance annuity stream across various technology verticals and find out the questions C-level and services executives should be asking about the maintenance annuity stream in the current economic environment.

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