We train you to be world class service sales professional.
ServiceSource invests a great deal in its employees in order to deliver consistent sales expertise to clients. Through Support University, our worldwide Training & Development organization, we ensure that our Service Sales Experts are exceptionally well prepared to excel at the service sales process. Through Support University, our reps receive:
- Sophisticated on-boarding process
- Dedicated training manager
- Over 100 hour in training in the first year
- Web-based custom training through our LMS
Our courses have been refined to incorporate our experience of selling service contracts for leading software, hardware, and healthcare clients, and includes ‘bootcamp’ of basic sales techniques such as: qualifying, needs assessment, upselling, and handling objections. This training is supplemented by frequent on-the job training.
In addition, ServiceSource is committed to its employees’ professional development throughout the organization. From Inside Sales to Management, we align for success by ensuring our employees have access to the courses and training they need to deliver results.