We grow service revenue globally.
Delivering consistent global growth in your service business comes with increased challenges and complexities. International customers have unique needs and requirements. Pricing varies, as do tax laws and service expectations. As the number of markets where you—or your channel partners—sell increases, you need a localized approach and native language expertise to realize maximum performance.
You could build a dedicated global service team and open offices to accommodate each country, but that approach is costly and time intensive. Just hiring native language speakers can increase your investment requirement more than three times over typical personnel expense.
We have made significant international investments so we can offer comprehensive geographic coverage and consistent service sales results worldwide. Our international capabilities include:
- Native country and language specialists: We have service sales professionals experienced in specific sales approaches and buying habits by country, and trained in our proven sales delivery approach. We cover more than 30 languages and 110 countries.
- Expertise managing localized channel partners: Working in tandem with local partners adds another level of complexity to the international sales challenge. We’ve managed worldwide channel relationships for 10+ years and apply the most effective channel strategies for your business.
- Centralized view into worldwide maintenance business: ServiceSource Analytics Cloud provides a single view of performance by region, product, and reseller.
Learn more about how our cloud applications and tools improve your operational efficiency and grow your service revenue.