Experience the Power of Avaya
Your Avaya partner for next-gen innovation

Empower customers with a united contact center solution that delivers innovation without disruption. Concentrix and Avaya help you transition to the cloud—your way.
Ready to move your contact center to the cloud?
Seamlessly integrate and migrate your contact center technology to the cloud, guided by our design, build, run approach. As your Avaya partner, we help you achieve a secure, flexible solution that meets your needs. With our ongoing maintenance and managed services, we ensure your solutions continue to operate smoothly at scale.
Services & Solutions
Consulting Services
Accelerate cloud migration with our comprehensive suite of services for strategy formulation, user experience design, implementation, systems integration, and support, in addition to specialized Avaya managed services.Cloud-First Expertise
Improve agility, cost performance, and customer experiences with strategic planning and expert consulting solutions in Avaya Cloud Contact Center implementations.Generative AI
Enable personalized customer interactions and efficient operations by leveraging Avaya Cloud Contact Center and generative AI.End-to-End Managed Services
Transform customer experiences with outcome-based solutions and technology expertise. As an Avaya service provider, we know the Avaya contact center solution inside and out, and bring our unique perspective and scalability from managing CX operations across the globe.Cloud Migration
Seamlessly transfer your on-premise data to Avaya CCaaS with our proven migration methodology, ensuring your business continues to run smoothly without missing a beat.Service Integration
Experience seamless contact center solutions, enhancing customer experiences and integrating effortlessly with your business platforms through our collaboration as an Avaya partner.
Featured Insight
AI-Driven Transformation: How CCaaS Benefits Are Reshaping the Customer Experience
Find out how coupling CCaaS benefits with the power of generative AI can provide smarter self-service options and hyper-personalized CX.
