Make the right play, at every step in the customer lifecycle.

How can usage data minimize churn and maximize customer lifetime value?

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Scout by ServiceSource

Scout creates customers for life.

 

If you want to accelerate growth in revenue and profits, you need to maximize customer lifetime value — and that means creating customers for life. Scout is a customer lifecycle management solution that aligns all of your teams, processes, and systems behind that single goal.

Scout Sales

ServiceSource - Customer Lifecycle Management

Grow your revenue opportunities by predicting when and why customers will buy more.
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Scout Marketing

Grow your leads by predicting the next-best offer for each customer and activating your most likely advocates.
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Scout Product Management

Grow your revenue yield by optimizing rate plans to match actual customer usage.
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Scout Finance

Grow your efficiency by automating the way you charge for usage.
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The Scout platform powers every part of the Scout solution.

 

Scout Link

Know your customer with Scout Link, which creates a 360-degree view by integrating data from your internal systems and external data sources.

Scout Hub

Show your value with Scout Hub, which measures, monitors, and reports on usage—so customers know you’re delivering on promised value.

Scout Playbooks

Personalize every interaction with Scout Playbooks, which uses predictive analytics to proactively engage customers at the right time.

 

Just a few of our satisfied customers