Reseller Sales

Your Service Revenue Solution: Technology Reseller Sales and Distribution

Common Service Revenue Management Challenges

Technology resellers and distributors face continual challenges in meeting vendors' expectations and hitting margin and rebate targets. As a reseller, your service renewals are often low because of:

  • Competing priorities within the sales force. You may offer products from many different vendors, and your sales team is likely compensated primarily on product revenue.
  • Lack of good data about service renewals. Data about service opportunities is spread across multiple systems – both within your own organization and across your different vendor partners.
  • Difficulty covering the entire customer base. You may be able to focus on service renewals for your largest customers, but lack the resources to cover other segments.
  • Limited service sales experience. Your sales force is well-trained to sell products, but they may lack the expertise in selling services.

Our Service Revenue Management Reseller Sales Solution

To solve these problems, many resellers have deployed our Reseller Sales solution, which includes:

  • Our Service Revenue Intelligence Platform and Cloud Apps are designed from the ground up to optimize service renewals. The service renewal management platform provides resellers with a single, complete source of service revenue data and opportunities, across multiple vendors.
  • A dedicated service sales team. We provide a dedicated renewals team that acts as an extension of your sales force and goes to market under your brand. This team works with your sales teams or directly with end customers to drive the entire renewals process.
  • Quoting made accurate and easy. Our dedicated team will also create and revise service renewal quotes for your end customers – removing this burden from your own sales force.
  • Real-time performance reporting across multiple vendors. ServiceSource provides real-time insight about your progress on internal goals and the goals set by your vendors. With this type of information readily available, you can manage your own results and have data-driven performance discussions with vendors.


As a leader in the service revenue solutions industry, ServiceSource’s reseller sales solutions will provide your organization with the sales team, software, intelligence tools, and reporting necessary to improve service renewals. Contact us today to learn more.