B2C Sales

Growing your potential with tech-powered sales outsourcing

Build your business with innovative technology, actionable insights, and high-performing sales expertise. By redefining your customer acquisition and retention strategies through dedicated sales outsourcing, we align with your goals to help you generate sustainable growth.

Deliver a total sales experience at scale


Achieving success in today’s market requires a focused approach. By harnessing advanced analytics and innovative technology, we dive deep into understanding and meeting your customers’ needs. Imagine combining this strategic approach with the power of top sales talent. The result? You attract and retain more customers, significantly increasing their value over time. It’s about creating meaningful connections and ensuring every interaction expands the total experience.

Support your customers 
in real time via chat, voice, video, live events, social media, or the Metaverse, adapting to seasonal peaks.

Deliver consistent support in your customers’ native language and channel of choice, whenever it’s needed.

Gain a competitive edge with our latest proprietary technology and partner solutions.

Identify, engage, and retain valuable customers, turning your community into top brand promoters.

Connect with customers through our tech-driven framework that ensures consistent, high-quality experiences, enriched with localization.

We speak your language

Turn-key solutions with a personal touch

You need B2C sales solutions that are turn-key. But it’s about more than convenience. It’s about excellence. It’s about having an experienced team that understands and nurtures the needs of your customers, leaving them feeling supported, not pressured.

Enhanced by AI and other cutting-edge marketing technologies, our team of sales experts helps you to acquire customers, foster loyalty, and enhance customer lifetime value.

Enterprise Sales

Create an omnichannel lead generation and conversion engine with a team able to close opportunities in any market.

Acquisition & Onboarding

Identify, attract, and convert new customers with data-led campaigns that ensure a frictionless experience to reduce churn.

Revenue Growth

Connect customers with sales experts in real time for product demonstrations and sales support while identifying opportunities to cross-sell or upsell.

Retention & Renewals

Use advanced customer analytics to preemptively identify customers who are most likely to churn and deploy strategies to make them fall in love with your brand all over again.
State of Brand Love

Featured Insight

State of Brand Love

Discover how to keep the brand love alive with insights from our latest consumer research. 

Featured Insights

Thought leadership and research to inspire innovative experiences

Contact Concentrix

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Concentrix

Concentrix + Webhelp is now Concentrix. Bringing together integrated technology and services to power your entire business.