Cloud Applications for Improving Service Sales Performance

To identify and execute on upcoming service renewals, your channel partners need to gain greater visibility into valuable information about renewals opportunities and performance. Without access to this information, channel partners and resellers struggle to optimize service revenue performance.

The Channel Sales Cloud addresses this challenge with online access to a renewals performance dashboard. The dashboard provides channel partners and resellers with a view of specific opportunities to:

• Effectively manage their renewals pipeline
• Easily find detailed customer and asset information
• Quickly download quotes.

The Channel Sales Cloud supports all aspects of a partner’s renewals business – from automatically managing renewal opportunities based on upcoming expiration dates to displaying key renewals information for resellers. It also provides both self-service and assisted sales capabilities to equip channel partners with the support they need to maximize service revenue.

When deployed in combination with the ServiceSource Installed Base Management and Dynamic Quoting Cloud applications, the Channel Sales Cloud provides partners with enhanced visibility into the health of their installed base data, facilitates workflow to cleanse it and enables partners with an easy to use self-service quoting tool.

Key Benefits

• Allows partners to access information about service renewal performance and opportunities
• Streamlines service renewals process and enables collaboration to drive sales
• Improves ease of doing business and partner satisfaction
• Helps distributors and resellers manage renewals process, pipeline and performance