We deliver service share growth.

We grow service share by increasing the number of customers you have a services relationship with and increasing the amount of dollars they spend on these services each year. We help clients such as Adobe, Alcatel, GE Healthcare, and Sun Microsystems get every renewal and service dollar available from their most important asset: their current customers.

Our excellence in three unique areas enable us to grow service share more effectively than any company can by itself.

Sales excellence: So more of your customers buy more service, support, and training.
- Our service sales teams are trained for, dedicated to, and compensated for one thing: selling service to your customers. Their expertise and training is the best in the industry, and we can tap into the largest pool of knowledge and insight available about what works and what doesn't in selling services effectively. In addition, we have global capabilities with native speakers of more than 26 languages who understand how to sell in markets where most companies just don't have the expertise to sell services effectively.
Customer relationship excellence: So more of your customers stay your customers, longer.
- We talk to more than 400,000 service customers every year, about much more than maintenance and renewals. We understand what they're doing with your products, how they're using your services, and how satisfied they are. We help those customers gain value from your services, so they gain value from your products, and they buy more of both.
Operational excellence: So you benefit from our experience and investments without all the costs, complexities, and risks.
- We have purpose-built our infrastructure to sell service, support, and training for high-tech clients around the world. Our proprietary applications and tools allow our clients to profit from our best practices, operational scale, and ongoing technology investments without the costs, complexity, and risks that come with them.

In fact, we're so confident we can deliver service share growth for your business that we pay you in revenues to do so.

What can we do for you? Learn more about what we can do for you.