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About Us

Who We Are.

ServiceSource is an outsourced go-to-market services provider that delivers B2B inside sales, customer success, renewals management, and channel management solutions on behalf of enterprises worldwide. Our expert sales professionals, data-powered insights and proven methodologies scale and transform customer journey experiences into profitable business outcomes.

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Our Sourcers.

We are Sourcers, an inclusive, diverse, and expert team of more than 3,000 sales, customer success and business professionals around the world. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. At the heart of who we are you will find our core values of Dedication, Collaboration, Trust, and Caring which power our drive to give our all at work and to the communities around us, where we commit 15,000 hours each year to giving back.

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Our Vision.

Transforming the Business-to-Business Customer Journey Experience (CJX).

Our Mission.

We bring the world’s greatest brands closer to their customers through digitally enabled solutions and data-driven insights to personalize and power the “moments that matter”.

Our Core Values

  • Dedication

    We communicate transparently.​ We believe in each other and do the right thing.​ We act with integrity, accountability, and respect.​

  • Collaboration

    We win and learn as a team. We invest in growth for ourselves and our clients. We value the contributions of others.

  • Trust

    We deliver on the commitment to excellence. We have a mindset of continuous innovation. We act with urgency and speed.

  • Caring

    We care for our clients, our communities, and each other. We choose respect and kindness in every interaction. We donate our time and energy to impact the people around us.

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Who we serve.

We partner with many of the most innovative technology brands in the world, from large established players to pioneering, high-growth disruptors. We are invested in our clients’ success and support them with an outcomes-centric model that is aligned to moving their businesses forward, faster. Our commitment to delivering Trusted Business Outcomes has earned us our clients’ confidence to manage and grow their most valuable resource – their customers and their revenue.

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The ServiceSource difference.

We Unlock Tomorrow’s Opportunity. Today. With more than 20 years of expertise, ServiceSource delivers the scale, the infrastructure, and the insights that drives not just short-term gains, but long-term results. For our clients across the globe, we’re able to:

+ We take a holistic and consultative approach
+ Deliver successful outcomes
+ Offer unmatched experience and expertise
+ Unlock scale and speed
+ Grow customer relationships

Delivering Exceptional Experiences Globally

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We are global.

With more than 3,000 employees in leading commerce centers around the world, we provide global, multi-lingual support for all our solutions. Our people are a high-performance extension of each of our clients’ teams focused on establishing and expanding more than a million customer relationships every year. We ramp quickly, scale smoothly and sell faster to deliver the outcomes that matter.

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Start your journey.

Schedule a meeting with a ServiceSource expert to see what we can do for you.