ABOUT SERVICESOURCE

Unlock Tomorrow’s Opportunity. Today.

ServiceSource is an outsourced go-to-market services provider that delivers B2B digital sales, customer success, renewals management, and channel management solutions on behalf of enterprises worldwide. Our expert sales professionals, data-powered insights and proven methodologies scale and transform customer journey experiences into profitable business outcomes.

Our Vision

Transforming the Business-to-Business Digital Customer Journey Experience (CJX).

Our Mission

We bring the world's greatest brands closer to their customers through digitally-enabled solutions and data-driven insights to personalize and power the "moments that matter".

Who We Are

We are Sourcers, an inclusive, diverse, and talented team of more than 3,000 professionals around the world. We are a global market leader with a 20+ year history of innovation and are experts at what we do. Our core values of Dedication, Collaboration, Trust, and Caring are at the heart of who we are. Our Sourcers commit 15,000 hours each year to giving back to the communities where they live and work. We embrace a high-performance culture and are passionate about creating an environment that promotes growth, success, and opportunity for our employees, clients, and partners.

Who We Serve

We partner with many of the most innovative technology brands in the world, from large established players to pioneering, high-growth disruptors. We are invested in our clients’ success and support them with an outcomes-centric model that is aligned to moving their businesses forward, faster. Our commitment to delivering Trusted Business Outcomes has earned us our clients’ confidence to manage and grow their most valuable resource – their customers and their revenue.

The ServiceSource Difference

We are a Transformation Powerhouse

ServiceSource is an outsourced go-to-market services provider that accelerates B2B digital sales and customer success transformation. We help our clients succeed tomorrow by reimagining their customer journey experiences today.

We Unlock Scale and Speed

We scale your resources and capabilities to increase your speed to market and power your growth using proven methodologies, unmatched domain expertise, and an industry-leading combination of people, process and data-powered insights that drive billions of dollars of incremental revenue for our clients each year.

We Grow Customer Relationships

We help you look to the future with strategies to win new business, without losing sight of the present – your customer relationships. Every year, ServiceSource turns more than 20 million customer interactions into predictive insights, proactive actions, and tangible business outcomes that unleash growth and expansion.

We Deliver Results

ServiceSource is the only company in the world with a customized, outcome-focused model that guarantees more profitable and valuable customer relationships. Your customers will stay longer, buy more, and be happier and more successful throughout their journey.

Our Core Values

Our Reach is Global.

Our people are a high-performance extension of each of our clients’ teams focused on establishing and expanding more than a million customer relationships every year. We ramp quickly, scale smoothly and sell faster to deliver the outcomes that matter.

3000+


Employees

11


Global Revenue
Delivery Centers

45


Languages
Spoken

178


Countries
Covered