Infographic.

Customer Success
10 Operational Headaches That ServiceSource Can Solve For Your Business

10 Operational Headaches That ServiceSource Can Solve For Your Business

Is your sales organization still on the fence about outsourcing? We put together a list of 10 operational headaches...
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Infographic
6 Tips to Improve Sales Through the Channel

6 Tips to Improve Sales Through the Channel

Since 2020, the delta between B2C and B2B buying behavior has almost completely collapsed. The convergence in consumer...
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Infographic
How to Maximize MQL to SQL Conversions in 2021

How to Maximize MQL to SQL Conversions in 2021

How efficiently is your sales team converting MQLs to SQLs? It’s important to constantly track your team’s progress...
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Careers
Infographic: A Hiring Process That's Right for You

A Hiring Process Designed For You

When applying for a new job, wouldn’t it be nice to know what happens before, during, and after...
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Infographic
Basic Guidelines To Evaluate Important Levers That Drive High Performance

Basic Guidelines To Evaluate Important Levers That Drive High Performance

Have you determined which Key Performance Indicators (KPI’s) you should be measuring to evaluate the success of your...
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Infographic
Who Should Own Renewals?

Who Should Own Renewals?

Does your organization have a formal customer renewals program? Whether you have 10 customers or 10,000, customer retention...
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Time is Money

How Do You Calculate Renewal Rates?

How are you calculating renewal rates for your business? The infographic below shows the two key metrics that...
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Customer Success
Master The Handoff From Sales to Customer Success

Master The Handoff From Sales to Customer Success

  Great customer journey experiences all start with a smooth handoff from your sales team to Customer Success...
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What Makes a Great Customer Journey Experience?

What Makes a Great Customer Journey Experience?

This data was sourced from a 2019 survey of 500 B2B customer journey experience decision-makers throughout North America....
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Customer Success vs. Customer Service

Customer Success vs. Customer Service

The pandemic has propelled us into the experience economy. In fact, 86% of buyers say that they’d be...
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