Blog - Inside Sales

Grow closer. Be informed.

Stay on top of developments in the B2B growth solutions space.

December 18, 2019

Smarketing: 7 Steps to Aligning Sales and Marketing Teams

Today’s B2B companies compete in a high-stakes environment. Customers nowadays conduct a significant amount of research on their own through social media, websites, podcasts, and review sites, and that’s all […]
December 18, 2019

Smarketing is Here to Stay: Why Sales and Marketing Should Be Aligned

Businesses today compete on customer experience. Every touchpoint you have with the customer in their journey – including the initial sale – is an opportunity to improve and add value […]
December 12, 2019

Characteristics of High-Performing Inside Sales Reps

Every day, hundreds of B2B inside sales reps hit the job market. Your ability to attract the best of the best will be a determining factor in whether or not […]
October 30, 2017

Top 5 Reasons to Leverage Data to Get Closer to Customers

Keynote speaker at ServiceSource’s Recurring Revenue Forum, Anders Sörman-Nilsson, shares insight on how businesses can use data to get closer to their customers.
October 23, 2017

3 Key Paradigm Shifts in the Customer Journey

Keynote speaker at ServiceSource’s Recurring Revenue Forum, Anders Sörman-Nilsson, shares insight on what businesses must understand about the evolving Customer Journey.
October 19, 2017

Before Customer Journey Mapping Was Famous

Journey mapping has grown from a niche workshop in the land of business-to-consumer customer experience to being “on-trend” and fashionable. From ugly B2C duckling to elegant B2B swan. Join David Lopes at two TSW sessions to learn how to deploy Customer Journey Mapping tactics.