Blog & Insights.
Blog
Customer Retention Strategies for a Profitable Subscription Business Model
Customer demands are changing, pressuring companies to transform their models or risk being irrelevant. TSIA’s John Ragsdale and…
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Growing Channel Partner Revenue: Part 2 – Data Transformation in the Cloud
As I heard from the various presenters at the recent Microsoft Worldwide Partner Conference (WPC), solely embracing cloud…
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Growing Channel Partner Revenue: Part 1 – Policies and Processes
Recurring revenue business models have changed the game for channel management strategies. Thinking differently about how your partners…
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Client Retention Strategies: Expert Cross-sell and Upsell Tips
Insights and tips on how to cross-sell and upsell using customer revenue growth strategies from a panel of…
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5 Tips to Evolve Your Customer Success Best Practices
The “Customer Experience Economy” your clients expect to realize value and quantifiable business outcomes much more quickly. These…
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Five Customer Retention Analytics and How They Help
Predictive analytics and data science are hot right now. The truth be told, ‘big data’ has been a…
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The Right Customer Lifecycle KPIs for Predictive Insights: Part 1 – Introduction
B2B tech companies like yours have to deal with a lot of pressure these days. Rapidly evolving technology,…
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