Blog & Insights.
Blog
Salesforce Org Health 101: What is Governance?
Governance is the necessary framework to manage a Salesforce org. The framework, which is sometimes referred to as…
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Unlock Tomorrow’s Opportunity, Today.
It’s an unprecedented time in the history of the digital transformation of business. The Fourth Industrial Revolution has...
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Your Company’s Future Depends on Customer Success
Let’s take a look at why customer success roles are getting so much attention, and why they’re critical…
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Driving Smarter Customer Segmentation
Segmentation is a powerful growth driver and can lead to increases in both average customer retention rates and…
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Complete Salesforce Org Health Cheatsheet
Based on the five pillars of Salesforce Org Health Management, here’s a condensed checklist of to-do’s that will…
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Inside Sales: A Look at Four Generations
Let’s take a look at the similarities and differences making up the modern workforce and how this information…
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CEO Perspective: Growing the Next Generation of Leaders
As Millennials step into positions of leadership and Generation Z begin to make their mark in earnest, many…
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Customers Evolve. Customer Insights Evolve with Them
Customer insights need to evolve to enable businesses to retain customers. The right combination of experience, knowledge, and…
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Survey Says: Investing in Customer Success is critical to Boosting Customer Loyalty
Survey Says: Investing in Customer Success is critical to Boosting Customer Loyalty Study after study have proven that...
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360 View for Customer Success
Creating a 360-degree view of your customer provides you with a look at the customer success from all…
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