Blog & Insights.
Top 5 Reasons to Leverage Data to Get Closer to Customers
Keynote speaker at ServiceSource’s Recurring Revenue Forum, Anders Sörman-Nilsson, shares insight on how businesses can use data to…Learn More
3 Key Paradigm Shifts in the Customer Journey
Keynote speaker at ServiceSource’s Recurring Revenue Forum, Anders Sörman-Nilsson, shares insight on what businesses must understand about the…Learn More
Before Customer Journey Mapping Was Famous
Journey mapping has grown from a niche workshop in the land of business-to-consumer customer experience to being “on-trend”…Learn More
Insights to Improve Customer Retention at the Recurring Revenue Forum
The Recurring Revenue Forum offers leaders responsible for revenue services a unique learning and networking opportunity with presentation-based…Learn More
3 Ways to Accelerate Customer Success Best Practices
Customers care about outcomes, not the tools you sell them. Learn how “customer outcome-oriented” businesses are accelerating revenue…Learn More
Win the Race to Keep & Grow Customer Relationships
The shift for technology providers towards the “as-a-service” model is making it essential to focus on customer success.…Learn More
Accelerating Revenue Potential with Analytics
Henry Ford said, “Failure is simply the opportunity to begin again, this time more intelligently.” See how intelligent…Learn More
ServiceSource Customer Success Summit 2016
ServiceSource Summit 2016 was a gathering of some of the technology industry’s best leaders. Through insightful and inspirational…Learn More
Customer Retention Strategies for a Profitable Subscription Business Model
Customer demands are changing, pressuring companies to transform their models or risk being irrelevant. TSIA’s John Ragsdale and…Learn More
Growing Channel Partner Revenue: Part 2 – Data Transformation in the Cloud
As I heard from the various presenters at the recent Microsoft Worldwide Partner Conference (WPC), solely embracing cloud…Learn More
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