Previewing Dell Technologies World 2019


Dell Technologies World is set to take place at the end of this month at The Venetian in Las Vegas, and I absolutely cannot wait to go. From the constant sessions jam-packed with information and knowledge sharing, to making personal connections with other attendees, to hearing keynote speeches from inspiring leaders like Michael Dell and Pat Gelsinger, there’s going to be something for everyone.


ServiceSource is proud to sponsor this year’s event, and we’re looking forward to meeting with the thousands of industry leaders in attendance who are committed to revolutionizing the way that business and technology converge.


One matter that’s top of mind for myself and leaders all throughout the tech industry is the concept of digital transformation. As a result, that topic is a key theme at this year’s conference. You should be asking yourself and your colleagues – what progress has your business made in this area? Are you ahead of the competition? Keeping pace with them? Or are you possibly even falling behind? No matter the answer, it’s critical that you think about the future and your digital capabilities.


ServiceSource is incredibly excited to be at the forefront of this conversation, leading the way as businesses around the world look for ways to harness the power of digital to truly transform their customer journey experiences. Whether you’re in software, cloud, hardware, or IoT, you need to prioritize your customers and their needs. They’re the most important relationships your business has. How can you deliver the outcomes your customers expect and deserve with the technology and tools at your disposal?


It doesn’t matter what role you occupy within your business – CEO, CTO, Chief Data Architect, IT Specialist, or Security Administrator – you’ve got to be thinking about the impact you can make in this area and how you can work with others to transform your organization. As Dell states, “we are all architects of the digital future.” Everyone has a part to play.


As one of the largest tech events in the world, there are hundreds of sessions at DTW. Even for experienced conference-goers, that might feel a little overwhelming. Not sure which discussions to sit in on to make the most of your time in Vegas and advance your digital transformation? Well, Dell has done a bit of the legwork to get you started by identifying three unique learning tracks.


  • Technology Track – If you’re on the ground managing day-to-day technical challenges and driving customer outcomes, you need to sign up for the sessions on this track.
  • IT Leadership Track – You’ll want to look into this track if you’re a senior-level decisionmaker within your organization. These sessions will cover more of the macro-level trends and strategies you need to be thinking about as you position your business for growth.
  • Emerging Trends Track – This track is for everyone! You’ll hear about the latest technologies and trends to be aware of when prepping for the future and keeping your business on the leading edge of your industry.


Another thing – make sure that you download the DTW mobile app, which will release a week prior to the event. It’s a huge help when setting up your personal agenda, connecting with other attendees, and staying up to date on the latest conference news and happenings.


If you’ll be at the conference, be sure to swing by Booth 1611 to say hello, or set up a one-on-one discussion with a member of our team. We’d love the opportunity to learn more about you, the opportunities ahead for your business, and chat about how ServiceSource can help you start building better customer journey experiences!


Barry Noret

Senior Director / Global Account Manager