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The ServiceSource Difference

We Deliver Exceptional Customer Experiences.

With our multi-touch approach of People, Process, and Insights, your customers succeed — and so will you.

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We Take a Holistic and Consultative Approach.

Every client is different. Some organizations may have a fully built sales team but need deeper insight into renewals trends. Others may be looking to improve their onboarding metrics.

ServiceSource takes a fully holistic approach. We offer personalized solutions across the entire sales continuum and an integrated, unified, and overall better Customer Journey Experience (CJX™). ServiceSource can meet you where you are.

Fact.

ServiceSource is the only outsourced solution provider that supports the entire ILAER (Identify, Land, Adopt, Expand, Renew) continuum.

“Our Sales Performance Analyses (SPAs) take a multi-tiered look at the overall health and structure of your sales organization and its relationship to the wider business. We marry the qualitative and quantitative factors and customize it to fit your unique needs, SPAs outline “The State of Sales,” while drawing the blueprint for future success. Our clients often begin the SPA process with one goal in mind, only to later realize the full extent of possibilities.”

Grant Clarke

SVP Sales Operations and Solution Design

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We Deliver Successful Outcomes.

ServiceSource’s customized, outcome-focused model drives more profitable and valuable customer relationships. Your customers will stay longer, buy more, and be happier and more successful throughout their journey.

Our mission is simple: deliver successful business outcomes at a lower cost.

Fact.

ServiceSource has generated billions of revenue for our clients over the past 20 years.

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We Offer Unmatched Experience and Expertise.

ServiceSource informs a unique combination of strategic advisory and unmatched execution. In a landscape where data is gold and information is powerful, we leverage detailed diagnostic analysis to understand what makes a client and its customers tick. Our experts have seen firsthand how a rock-solid roadmap can transform goals into benchmarks.

Fact.

ServiceSource works with 4 of the top 10 cloud companies and 5 of the top 10 software companies around the world.

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We Unlock Scale and Speed.

ServiceSource scales resources, increases speed to market, and amplifies growth. Through proven methodologies, unmatched domain expertise, and an industry-leading combination of people, process, and data-powered insights, ServiceSource drives billions of dollars of incremental revenue for our clients each year.

Fact.

ServiceSource spans the world with 3,000+ experts conducting commerce in 178 countries and operating in 45 languages.

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We Grow Your Customer Relationships.

Whether direct or through the channel, ServiceSource drives positive customer outcomes by implementing strategies to win future new business, without losing sight of your existing customer relationships.

Every year, ServiceSource turns more than 20 million customer interactions into predictive insights, proactive actions, and tangible business outcomes that unleash growth and expansion.

Fact.

Through a detailed solution-oriented sales process, ServiceSource routinely close $1M+ multi-year enterprise transactions for our clients, as well as sub-$10k long-tail subscriptions, and everything in between.

“We’ve been a Partner of ServiceSource for over 8 years now. Before entering into this partnership, we did an extensive evaluation of identifying the best solution for our revenue lifecycle management. We were looking for a strategic partner that would become an extension of our existing team and that was also capable of handling a high volume of complex transactions. It was critical that they could scale with our growth and provide us global coverage. We have been extremely happy with this highly valued partnership. ServiceSource continues to be a trusted partner, has been able to adapt quickly to our business needs, provides deep insights into our business and continues to achieve results that exceed our expectations.”

SVP, Global Renewals

Worlds leading CRM company

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Schedule a meeting with a ServiceSource expert to see what we can do for you.