ICT hardware prices are under pressure from emerging technologies including the cloud. That makes the revenue opportunities in the install base increasingly important.
ServiceSource creates proven, cost-efficient solutions that help hardware vendors retain their customers and drive growth in their service and support revenue portfolios.
On-premise software products continue to dominate the B2B technology space, even as alternative delivery models proliferate.
ServiceSource helps B2B software vendors deepen customer relationships and increase support and subscription revenue.
Cloud services companies compete on price and succeed on volume but their customers are always ready to switch suppliers.
ServiceSource provides cloud services (IaaS, PaaS and SaaS) companies with solutions that build customers for life and reveal new revenue growth opportunities in the subscriber base.
The medical devices industry operates at the nexus of aggressive competition, a shifting regulatory environment and evolving healthcare preferences.
To offset the uncertainty, ServiceSource offers medical devices and diagnostic equipment makers customized growth solutions that expand the install base, build greater customer loyalty and increase services, maintenance and warranty revenues.
The Internet of Things (IoT) is a disruptive force for many industrial and manufacturing companies, making current customers a critically important source of revenue growth.
ServiceSource helps industrial companies journey deep into the install base to sell more service and maintenance contracts, convert more warranties, and expand complementary products and services revenue.