ServiceSource Appoints Digital Technology Industry Veteran Denzil Samuels to Chief Marketing & Growth Officer Role

World-Class Executive Joins Company to Accelerate Go-To-Market Momentum

DENVER JULY 30, 2018 — ServiceSource (NASDAQ: SREV), a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions, today announced that Denzil Samuels, a visionary leader and 35-year digital technology industry veteran, has joined the Company in the newly-created role of Chief Marketing & Growth Officer. Samuels will lead multiple aspects of ServiceSource’s go-to-market and growth acceleration activities, including worldwide alliances, strategic partnerships, global marketing, branding and communications. Based in the company’s Denver headquarters, Samuels will be a member of the executive leadership team and a direct report to Christopher M. Carrington, CEO of ServiceSource.

“We are pleased Denzil has chosen to join us in a key new leadership role,” said Carrington. “Throughout his career, Denzil has played a central role driving market-facing transformations for some of the technology industry’s largest and most respected companies. We look forward to his many contributions and the value that his domain expertise, executive experience and thought leadership will bring to ServiceSource.”

Prior to ServiceSource, Samuels served as Global Chief Channel & Alliances Officer at Hewlett Packard Enterprise (HPE), where he led strategy and execution for the company’s $20 billion channel business. Before HPE, Samuels built and scaled a digital partner ecosystem at GE Digital, where he served as the global head of channels, alliances, business development and ventures. Prior to GE, Samuels was SVP – Worldwide Partners and Solutions at Salesforce, where he built the cloud company’s global channel practice and ecosystem from the ground up. He has also held senior executive leadership roles at Siemens Enterprise Communications, Northrop Grumman IT, and Avaya, among others.

“Digital disruption, cloud economics and subscription-based business models are having profound effects across industries and sectors, forcing companies to reimagine their B2B customer journeys and rethink their acquisition, engagement and retention models,” said Samuels. “These dynamics are expanding the addressable market for ServiceSource’s holistic solution suite and I am thrilled to join the high-caliber leadership team at ServiceSource as we execute against this large and growing opportunity.”

About ServiceSource

ServiceSource International, Inc. (NASDAQ:SREV) helps the world’s leading brands grow closer to their customers. As a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions, ServiceSource expands customer lifetime value by helping companies to more efficiently and effectively find, convert, grow and retain their B2B customer relationships. Trusted by global market leaders in the cloud/XaaS, software, technology hardware, medical device & diagnostic equipment and industrial IoT sectors, ServiceSource sells, manages or renews $9 billion of revenue annually on behalf of its clients. Leveraging a robust technology suite, predictive data models and more than 3,000 revenue delivery professionals speaking 45 languages, only ServiceSource brings to market nearly 20 years of expertise and the ability to drive recurring revenue growth to more than 170 countries. To learn more, visit

Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding our ability to execute against our market opportunity, and the growth of that opportunity. These forward-looking statements are based on our current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from our forward-looking statements. Those risks and uncertainties include: that the market for our solution is underdeveloped and may not grow; changes in market conditions that impact our ability to sell our solutions and/or generate service revenue on our customers’ behalf; the possibility that our estimates of service revenue opportunity under management and other metrics may prove inaccurate; our ability to adapt our solution to changes in the market or new competition; our ability to achieve our expected benefits from international expansion; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commission’s website at All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

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