ServiceSource Leaders to Discuss Innovative Customer Success Insights at Pulse 2018 Conference

SAN MATEO, CALIF. – APRIL 10, 2018 – ServiceSource (NASDAQ: SREV), a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions, today announced it will deliver three presentations at the Pulse 2018 conference, being held April 10-11 in San Mateo, Calif., at the San Mateo Event Center. The company is the sole sponsor of the Executive Symposium track, with sessions focused on providing senior level executives in the industry with a deeper understanding of customer success challenges and opportunities. ServiceSource will also have a booth with representatives on hand to discuss with attendees how the company helps B2B brands improve customer engagement and retention.

  • “Why Customer Success is More Powerful than CSM Alone,” a keynote presentation, is scheduled for Tuesday, April 10 at 11:15 a.m. Senior Director of Customer Success Laura Sweetman will highlight the key to a successful customer-centric philosophy.
  • “Are You Getting the Results You Want Out of Customer Success” is scheduled for Tuesday, April 10 at 12:15 p.m. Vice President David Hwang will uncover how ServiceSource develops tailored strategies that enable unique companies to deliver on customer and business outcomes.
  • “The Three Secrets to Driving Revenue Through Customer Success,” a keynote presentation, is scheduled for Wednesday, April 11 at 11:05 a.m. Chief Revenue Officer Benjamin Jennings will discuss the importance of leveraging a revenue growth mentality when deploying organizational customer success teams.

“The Pulse Conference provides ServiceSource the opportunity to connect with other leaders in the customer success industry, discuss collective challenges we are facing and find solutions to better serve our clients and their customers,” said Jennings. “We look forward to not only presenting our own unique perspectives, but also learning valuable insights at the event.”


To learn more about ServiceSource’s customer success solutions, visit


About ServiceSource

ServiceSource International, Inc. (NASDAQ:SREV) helps the world’s leading brands grow closer to their customers. As a global leader in outsourced inside sales, customer success and recurring revenue growth and retention solutions, ServiceSource expands customer lifetime value by helping companies to more efficiently and effectively find, convert, grow and retain their B2B customer relationships. Trusted by global market leaders in the cloud/XaaS, software, technology hardware, medical device & diagnostic equipment and industrial IoT sectors, ServiceSource sells, manages or renews $9 billion of revenue annually on behalf of its clients. Leveraging a robust technology suite, predictive data models and more than 3,000 revenue delivery professionals speaking 45 languages, only ServiceSource brings to market nearly 20 years of expertise and the ability to drive recurring revenue growth to more than 170 countries.


Forward-Looking Statements

This press release contains forward-looking statements, including statements regarding our opportunity to accelerate our clients’ ability to find, convert, grow, and retain their customers. These forward-looking statements are based on our current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from our forward-looking statements. Those risks and uncertainties include: that we may be unable to attract and retain the highly skilled employees we need to support our planned growth; changes in market conditions that impact our ability to sell our solutions and/or generate service revenue on our customers’ behalf; our ability to achieve our expected benefits from international expansion; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commission’s website at All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.