Thursday, October 19, 2017

ServiceSource Continues Strong New Logo Momentum In Q3 2017 With Three New Client Wins

Accelerating adoption and traction for the Company’s Inside Sales solution with three market leaders added to client portfolio

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Wednesday, October 18, 2017

ServiceSource Announces Resignation of James C. Madden from Board of Directors

Director and Chair of the Compensation Committee departs to focus on his private equity fund and investments

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Wednesday, October 18, 2017

ServiceSource Appoints Respected Strategy & Corporate Development Leader Richard G. Walker to Board of Directors

Proven transformational growth executive joins ServiceSource board

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Tuesday, October 10, 2017

ServiceSource Appoints Experienced Global Finance Executive Madhu Ranganathan to Board of Directors

Respected finance and accounting leader to assume role as Chair of the Audit Committee

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Tuesday, August 8, 2017

ServiceSource Reports Second Quarter 2017

ServiceSource® (Nasdaq: SREV), a global leader in outsourced customer success and revenue growth solutions, today announced financial results for the second quarter ended June 30, 2017.

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Tuesday, August 8, 2017

ServiceSource Announces Promotion of Benjamin Jennings to Chief Revenue Officer Amidst Strong New Client Win Momentum

DENVER — August 7, 2017 — ServiceSource (NASDAQ: SREV), a global leader in outsourced customer success, inside sales and recurring revenue growth solutions, today announced that Benjamin Jennings, SVP of Global Sales and Solution Design, has been promoted to the newly-created Chief Revenue Officer (CRO) role.

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Tuesday, May 9, 2017

ServiceSource Reports First Quarter 2017 Financial Results

DENVER, May 8, 2017 - ServiceSource® (Nasdaq: SREV), a global leader in outsourced customer success and revenue growth solutions, today announced financial results for the first quarter ended March 31, 2017.

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Friday, April 7, 2017

ServiceSource to Deliver Presentations on Driving Customer Success and Revenue Growth at Technology Services World (TSW) 2017

As a platinum sponsor of the annual conference, ServiceSource will also be exhibiting its solutions at booth #20, offering expertise on implementing customer success programs that grow revenue in today’s outcome economy.

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Thursday, April 6, 2017

ServiceSource CEO Joins Leading Customer Success Influencers to Host Executive Symposium in Boston

CEOs of ServiceSource, Gainsight and TSIA to reveal winning customer success strategies that drive recurring revenue growth.

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Wednesday, March 29, 2017

Qlik Partners with ServiceSource to Grow Recurring Revenue through Optimized Customer Success

SAN FRANCISCO — March 28, 2017 — ServiceSource (NASDAQ: SREV), a global leader in outsourced customer success and revenue growth solutions, has been selected by Qlik Technologies Inc. (Qlik®), a leader in visual analytics, to support Qlik’s continued market success.

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Wednesday, February 22, 2017

ServiceSource Reports Fourth Quarter and Fiscal Year 2016 Financial Results

ServiceSource reports Fourth Quarter and Fiscal Year 2016 Financial Results.

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Friday, January 20, 2017

ServiceSource to Announce Fourth Quarter 2016 Financial Results

ServiceSource today announced that it will release its financial results for the fourth quarter ended December 31, 2016 after market close on February 21, 2017.

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Thursday, December 29, 2016 • Forbes

People, Process, Product: How To Emphasize Each For Rapid Growth

ServiceSource's new partner as of November, Gainsight, grew at an astounding 12,730 percent, making it North America’s 7th fastest-growing technology company in 2016. Check out Forbes' recent article to learn what's behind Gainsight's rapid growth and great new offerings!

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Friday, December 23, 2016 • IT Best of Breed

10 Technology Predictions For The Channel For 2017

The technoloigical landscape is changing rapidly and signs are indicating that cloud technology and sound IT-security are the future. Here are 10 reasons why.

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Wednesday, November 30, 2016

ServiceSource to Present at Upcoming Industry Events in Europe

Company thought leaders to deliver keynotes at Field Service Europe and Pulse Europe; Host Recurring Revenue Symposium

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Wednesday, November 23, 2016 • The Straits Times

Gamification at work: It's all work and play at ServiceSource

For the past five months, treating work like play has been a new mantra for ServiceSource. Employees are now motivated to think about the bigger picture and work as a team to achieve the goals of the company, rather than focusing on individual targets. 

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Friday, November 18, 2016

ServiceSource and Gainsight Unveil “Outcome360” to Bring Together Best of Customer Success in One Solution

ServiceSource® and Gainsight™ announce a joint solution and strategic partnership providing enterprises with a comprehensive offering to accelerate revenue growth through customer onboarding, adoption, expansion and renewal.

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Friday, November 18, 2016 • MarTech Advisor

ServiceSource and Gainsight Partner to Launch Outcome 360 to Enhance Customer Success

In today's new outcome economy, companies are expected to have a holistic and comprehensive Customer Success strategy to keep customers happy and grow revenue. The partnership between ServiceSource and Gainsight to offer Outcome 360 is an ideal solution that will clearly address the needs of an evolving market. 

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Thursday, November 17, 2016 • Destination CRM

ServiceSource and Gainsight Release Outcome360

ServiceSource and Gainsight partner to introduce a joint solution to accelerate revenue growth through customer onboarding, adoption, expansion, and renewal. The new Outcome 360 solution will combine Gainsight's proven technology over decades of expertise with ServiceSource's data enablement to achieve a superior customer success process.

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Wednesday, November 16, 2016 • San Francisco Business Times

Independent Director at ServiceSource Board of Directors

We are excited to announce that Gary B. Moore has been appointed Independent Director at ServiceSource Board of Directors. Moore brings over three decades of strategic, operational and executive leadership at world-class technology and services companies. Welcome to the ServiceSource team!

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Tuesday, November 15, 2016

Customer Success Leaders Gather at 12th Annual ServiceSource Summit

Exclusive forum brings together executives and thought leaders to learn, discuss and share winning customer success strategies for the outcome economy.

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Wednesday, November 9, 2016

ServiceSource Appoints Industry Veteran Gary B. Moore to Board of Directors

SAN FRANCISCO — Nov. 8, 2016 — ServiceSource (NASDAQ: SREV), the global leader in customer success and revenue lifecycle management solutions, today announced the appointment of Gary B. Moore to its Board of Directors. Moore brings over three decades of strategic, operational and executive leadership at world-class technology and services companies.

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Wednesday, November 9, 2016

ServiceSource Reports Third Quarter 2016 Financial Results

SAN FRANCISCO, November 8, 2016 - ServiceSource® (Nasdaq: SREV), the global leader in customer success and revenue lifecycle management solutions, today announced financial results for the third quarter ended September 30, 2016.

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Wednesday, November 9, 2016 • MarTech Advisor

ServiceSource Names Gary B. Moore as Part of Its Board of Directors

ServiceSource has announced that it has appointed Gary B. Moore to its Board of Directors. This will be a significant advantage for the company as we move forward in the emerging outcome economy. We're thrilled to have him onboard!

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Tuesday, October 18, 2016

Alcon Invests in Growth with ServiceSource’s End-to-End Customer Success Solutions

SAN FRANCISCO — Oct. 17, 2016 — ServiceSource (NASDAQ: SREV), the global leader in customer success and Revenue-as-a-Service solutions, today announced a two-year agreement with Alcon, the global leader in eye care and a division of Novartis.

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Tuesday, September 27, 2016 • Inside Counsel

GC Roundup: Elias, Flaminia and Levy Named to Top Legal Post

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Saturday, September 24, 2016

ServiceSource Celebrates Grand Opening of Revenue Delivery Center in Sofia, Bulgaria

SOFIA, BULGARIA — Sept. 23, 2016 — ServiceSource® (NASDAQ:SREV), the global leader in customer success and Revenue-as-a-Service solutions, today announced the official grand opening of its new revenue delivery center in Sofia, Bulgaria.

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Wednesday, September 21, 2016

ServiceSource Appoints Patricia Elias as General Counsel

ServiceSource Appoints Patricia Elias as General Counsel

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Tuesday, September 20, 2016 • Denver Business Journal

People On the Move- SVP and General Counsel at ServiceSource

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Tuesday, September 20, 2016 • Economy Magazine

ServiceSource Opened a Global Center in Bulgaria

ServiceSource opened a new global center in Sofia.

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Wednesday, September 7, 2016

ServiceSource Supports Red Hat's Customer Retention Initiatives with Additional Revenue-as-a-Service Solutions

SAN FRANCISCO - September 6, 2016 - ServiceSource® (NASDAQ:SREV), the global leader in customer success and Revenue-as-a-Service solutions, today announced that Red Hat, the world's leading provider of open source solutions, has added new customer expansion capabilities to the existing renewal services ServiceSource currently provides.

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Wednesday, August 24, 2016 • Bernama

ServiceSource Celebrates Expansion Of Asia-Pacific HQ In Singapore

ServiceSource is banking on its bigger Asia-Pacific headquarters in Singapore to support the growing demand for its services in the region. 

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Tuesday, August 9, 2016

ServiceSource Reports Second Quarter 2016 Financial Results

SAN FRANCISCO, August 8, 2016 - ServiceSource® (Nasdaq: SREV), the global leader in customer success and revenue lifecycle management solutions, today announced financial results for the second quarter ended June 30, 2016.

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Monday, July 11, 2016

ServiceSource Appoints New Head of Global Channel Management Practice

TORONTO - July 11, 2016 - ServiceSource® (NASDAQ:SREV), the global leader in customer success and revenue lifecycle management (RLM) solutions, today announced that it has appointed industry veteran Jack Johnson as VP of Channel Strategy. In his expanded role with ServiceSource, Johnson will lead the company’s dedicated channel practice to build and deliver channel-specific RLM solutions, as well as add capabilities that will enhance ServiceSource’s ability to manage, assist and enable the channel on behalf of ServiceSource clients.

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Monday, July 11, 2016 • Channel Partners

ServiceSource Names New Global Channel VP

ServiceSource has appointed industry veteran Jack Johnson as VP of channel strategy. In his expanded role, he will lead the company's dedicated channel practice to build and deliver channel-specific RLM solutions. 

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Friday, July 8, 2016

ServiceSource to Announce Second Quarter 2016 Financial Results

SAN FRANCISCO--(BUSINESS WIRE)-- ServiceSource® (Nasdaq:SREV), the global leader in customer success and revenue lifecycle management (RLM) solutions, today announced that it will release its financial results for the second quarter ended June 30, 2016 after market close on August 8, 2016. ServiceSource will host a conference call to discuss the results at 1:30 p.m. Pacific Time (4:30 p.m. Eastern Time) that day to review financial results and business outlook.

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Thursday, June 23, 2016 • IT Business Edge

Adaptability: The Key to Digital Transformation

Data and infrastructure are only the basic underpinnings of what should become a top-to-bottom revamp toward adaptability, according to ServiceSource CEO Chris Carrington. In the age of “Digital Darwinism,” change will affect the most critical customer and revenue relationships, which means the enterprise needs to maintain flexibility not just in infrastructure but in people and processes as well.

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Friday, June 17, 2016

ServiceSource Listed in Gartner’s 2016 CRM Vendor Guide

SAN FRANCISCO – June 26, 2016 – ServiceSource® (NASDAQ:SREV), the global leader in customer success and revenue lifecycle management solutions, has been listed in Gartner’s 2016 CRM Vendor Guide (published May 9, 2016) under the Recurring Revenue Management category, in the Customer Success Management and Revenue Management for Sales subcategories.

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Friday, June 10, 2016

ServiceSource Announces Operational Changes and Updates Q2 Revenue and Profitability Guidance

SAN FRANCISCO – (BUSINESS WIRE) – ServiceSource (NASDAQ:SREV), the global leader in customer success and revenue lifecycle management solutions, today announced that two executives are departing the company and, due to continued strong progress across the business, it is raising the lower end of Q2 revenue guidance, raising Q2 profitability guidance range, reaffirming annual ACV and revenue guidance and indicating strengthened annual non-GAAP gross margin and annual adjusted EBITDA expectations.

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Tuesday, May 31, 2016 • The Business Journals

How to Fix your Failing Customer Success Team

"Customer success" is a phenomenon that is taking business-to-business organizations by storm. And for good reason: As organizations shift their solutions to better meet new customer expectations around value and business outcomes, delivering extraordinary customer experiences is mission critical.

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Monday, May 9, 2016

ServiceSource Reports First Quarter 2016 Financial Results

SAN FRANCISCO – (BUSINESS WIRE) – ServiceSource® (NASDAQ:SREV), the global leader in customer revenue growth and retention solutions, today announced financial results for the first quarter ended March 31, 2016.

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Wednesday, April 27, 2016

ServiceSource Appoints Chad Lyne as Global Strategy Head

SAN FRANCISCO – April 26, 2016 – ServiceSource® (NASDAQ:SREV), the global leader in customer and revenue lifecycle solutions, today announced that the company has appointed Chad Lyne as Senior Vice President of Strategy and Corporate Development. Lyne brings over 15 years of strategic planning, corporate development and mergers and acquisitions experience to ServiceSource’s executive leadership team, and will play a central role in accelerating the company’s growth and margin profile through organic and inorganic initiatives.

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Monday, April 25, 2016

ServiceSource Celebrates Expansion of Asia-Pacific Headquarters in Singapore, Increases Focus on Regional Market Opportunities

SINGAPORE — Aug. 24, 2016 — ServiceSource (NASDAQ: SREV), the global leader in customer success and revenue-as-a-service solutions, today announced it has relocated its Asia-Pacific headquarters in Singapore to a new, larger and more central location in Mapletree Business City 2. The company celebrated the grand opening of its new location with a ribbon-cutting, traditional Lion Dance ceremony, as well as a reception for company executives, employees, customers and local business leaders.

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Thursday, April 14, 2016

ServiceSource to Announce First Quarter 2016 Financial Results

SAN FRANCISCO – (BUSINESS WIRE) – ServiceSource® (NASDAQ:SREV), the global leader in customer and revenue lifecycle solutions, today announced that it will release its financial results for the first quarter ended March 31, 2016 after market close on May 9, 2016. ServiceSource will host a conference call to discuss the results at 1:30 p.m. Pacific Time (4:30 p.m. Eastern Time) that day to review financial results and business outlook.

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Tuesday, March 22, 2016 • BusinessMirror

ServiceSource opens first facility in PHL

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Wednesday, March 16, 2016 • Business Word Online

Outsourcing firm opens in PHL, looks to hire 500

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Thursday, February 25, 2016

ServiceSource to Present at the JMP Securities Technology Conference

SAN FRANCISCO – (BUSINESS WIRE) – ServiceSource® (NASDAQ:SREV), the global leader in customer and revenue lifecycle solutions, today announced that Christopher M. Carrington, CEO, and Robert N. Pinkerton, CFO, will present at the JMP Securities Technology Conference in San Francisco on Tuesday, March 1st at 3:30 p.m. PT.

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Thursday, February 25, 2016 • eMarketer

Growing Customer Base Is Key Focus for Execs

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Friday, February 12, 2016

Revenue Lifecycle Management Directly Correlated to Growth for B2B Companies, Says New Study

NEW YORK and SAN FRANCISCO — Feb. 11, 2016 — According to a new report by Forbes Insights, "Mastering Revenue Lifecycle Management: Customer Engagement Leads to Competitive Advantage," a direct and strong correlation exists between the holistic investment in Revenue Lifecycle Management (RLM) and both market leadership and revenue growth of B2B companies.

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Wednesday, February 3, 2016

ServiceSource Announces Plans to Open Service Delivery Center in Bulgaria

SAN FRANCISCO and SOFIA, BULGARIA – Feb. 2, 2016 – ServiceSource® (NASDAQ:SREV),the global leader in customer revenue growth and retention solutions, is further expanding its global presence as it announces a new service delivery center in Bulgaria. The state-of-the-art facility will be located in the capital city of Sofia, and will complement ServiceSource’s existing European centers in Dublin and Liverpool.

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