Insights for the customer journey.

With years of dedication to the pursuit of greater revenue
growth, we’ve learned a few things worth talking about.

September 24, 2020
Salesforce Org Team

Salesforce Org Health 101: What is Governance?

Governance is the necessary framework to manage a Salesforce org. The framework, which is sometimes referred to as a Center of Excellence, includes both people and processes that work cohesively to ensure your Salesforce org is properly maintained, scales over time, and meets the needs of all users (typically, IT, Business, Sales Ops).

September 17, 2020

Unlock Tomorrow’s Opportunity. Today.

ServiceSource is an outsourced go-to-market services provider that accelerates B2B digital sales and customer success transformation. Learn more about how we help our clients succeed by reimagining their customer journey […]

June 18, 2020

20/20 Vision: Illuminating the Customer Journey Experience

As the global leader in customer journey experiences, ServiceSource recently conducted research of our own to dig deeper into B2B customer expectations and understand where things are going right, where […]

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