January 7, 2021
at Thursday, January 7, 2021 • Published by Steve Hastert
How strong is your renewal program? Many service executives think they know the answer based on a few statistics and anecdotes from their sales team. These measures, however, are often […]
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June 18, 2020
at Thursday, June 18, 2020 • Published by Steve Hastert
As the global leader in customer journey experiences, ServiceSource recently conducted research of our own to dig deeper into B2B customer expectations and understand where things are going right, where […]
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September 16, 2019
at Monday, September 16, 2019 • Published by Steve Hastert
After landing a new customer, one of the worst things you can do is to remain content with the status quo. What’s your strategy for expanding that relationship? Don’t get […]
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August 7, 2019
at Wednesday, August 7, 2019 • Published by Steve Hastert
Your customers demand the best – do you know if you are meeting their expectations? Have you implemented personalized customer success plans that will ensure they maximize their investment with you, achieve their goals […]
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June 19, 2019
at Wednesday, June 19, 2019 • Published by Steve Hastert
The B2B sales landscape has shifted dramatically. Customer-centricity reigns supreme, with prospects expecting a much more simplified purchasing experience, personalized and powered by data. Have you been meeting their needs, […]
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May 30, 2019
at Thursday, May 30, 2019 • Published by Steve Hastert
Leading organizations today are taking the best CX practices from the consumer space and applying them throughout the B2B customer lifecycle. Backed by 20 years of experience, ServiceSource has designed a […]
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March 21, 2018
at Wednesday, March 21, 2018 • Published by Steve Hastert
Go from customer acquisition to customer advocates.
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March 20, 2018
at Tuesday, March 20, 2018 • Published by Steve Hastert
Learn how to fully enable channel partner success and maximize customer lifetime value.
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