March 5, 2018

15 Essential KPIs of the Revenue Lifecycle

Monitor these key performance indicators that keep your customer success initiative on track and drive greater revenue growth.
February 15, 2018

Top 5 Strategies to Avoid First Year Customer Churn

Learn how to increase retention with a value-driven customer onboarding process
January 31, 2018

Grow Revenue Faster with Cross-sell and Upsell Best Practices

Expert panel reveals best sales practices to expand revenue from existing customers.
January 23, 2018

How to Create a Customer Success Charter

Learn how to accelerate your customer’s success (and your recurring revenue) with a clear mission, goals and an execution roadmap.
January 20, 2018

Create a Customer Journey Map

Companies that prioritize the customer experience generate 60% higher profit than their competitors. In this Webinar On-demand, hosted by ServiceSource’s Senior Director of Customer Innovation and Design David Lopes, you’ll learn how to use an effective tool to improve your customer’s experience and grow your revenue – Customer Journey Mapping(CJM).