August 13, 2019
at Tuesday, August 13, 2019 • Published by Tina Torrez
A bulletproof plan is the bedrock of any exceptional customer relationship. Without one, you won’t be able to accurately identify your customer’s needs, understand the course of action it will […]
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June 19, 2019
at Wednesday, June 19, 2019 • Published by Tina Torrez
September 25, 2019 11 a.m. MT / 1 p.m. ET Melinda Matthews, Senior Director of Product Management – Inside Sales at ServiceSource, will share her perspective on the changing nature […]
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May 23, 2019
at Thursday, May 23, 2019 • Published by Tina Torrez
For the past decade, the B2C world has been focused on delivering better Customer Experiences (CX). But how has that transferred to the B2B realm, where customer relationships are significantly […]
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March 14, 2019
at Thursday, March 14, 2019 • Published by Tina Torrez
Your Chief Data Architect is the most important person in your organization. Do you even know who they are? Chances are you don’t, and you’re going to want to check […]
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February 21, 2019
at Thursday, February 21, 2019 • Published by Tina Torrez
Mitel, a global telecommunications leader, discusses their longtime partnership with ServiceSource and how it has helped them digitally transform, gain deeper insights into their customer base, and achieve multi-year revenue growth.
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July 6, 2018
at Friday, July 6, 2018 • Published by Tina Torrez
For years, businesses have been focusing nearly all of their attention on keeping their enterprise customers happy. Since these relationships make up the majority of the typical revenue stream, this […]
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May 21, 2018
at Monday, May 21, 2018 • Published by Tina Torrez
Your customer expects to realize the full potential of your organization’s “promise,” and your Customer Success Managers (CSM) are on the front-line making it happen. So, who comes first – […]
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March 5, 2018
at Monday, March 5, 2018 • Published by IntelligentDemand
Monitor these key performance indicators that keep your customer success initiative on track and drive greater revenue growth.
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February 15, 2018
at Thursday, February 15, 2018 • Published by IntelligentDemand
Learn how to increase retention with a value-driven customer onboarding process
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January 31, 2018
at Wednesday, January 31, 2018 • Published by IntelligentDemand
Expert panel reveals best sales practices to expand revenue from existing customers.
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January 23, 2018
at Tuesday, January 23, 2018 • Published by IntelligentDemand
Learn how to accelerate your customer’s success (and your recurring revenue) with a clear mission, goals and an execution roadmap.
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January 20, 2018
at Saturday, January 20, 2018 • Published by IntelligentDemand
Companies that prioritize the customer experience generate 60% higher profit than their competitors. In this Webinar On-demand, hosted by ServiceSource’s Senior Director of Customer Innovation and Design David Lopes, you’ll learn how to use an effective tool to improve your customer’s experience and grow your revenue – Customer Journey Mapping(CJM).
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