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Channel Management

Engage Your Channel for Optimal Revenue Growth.

Don’t let your channel become siloed. This vital ecosystem can expand your routes to market and drive new opportunities – but it starts with visibility. With our channel management solutions, we support the full lifecycle management of our clients’ channels to help drive exponential revenue.

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Solutions That Drive Greater Channel Engagement.

Partner Success Management

Through ongoing engagement and interaction with your channel partners, we proactively manage the relationships to ensure higher levels of success for you, the partners, and your mutual customers. We will develop and formulate quarterly and annual performance objectives, analyze and forecast sales and renewals pipelines, and identifying and resolving barriers to their success.

Onboarding and Enablement

Our partner onboarding specialists are experts in the program design, tiering levels and criteria, and incentives available to partners. As channel experts, we will help promote greater program awareness, understanding, and focus for new partners, equipping them to achieve better outcomes for your business.

Partner Recruitment

Our teams are dedicated to identifying, vetting, and recruiting the right partners to your channel partner programs. Through intensive research and proactive outreach, we will ensure that you expand your channel programs with firms that are best positioned to more effectively market, sell, and support your offerings in their respective regions and territories.

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Optimize Channel Management.

Your channel requires a dedicated team, meticulous planning, and consistent follow through. ServiceSource’s channel specialists are equipped with our industry-leading high-performance sales methodology (HPS) and complemented by best-in-class technology. Our systems and global teams cleanse, validate, enhance and supplement data across your entire channel ecosystem to proactively configure, price, quote and sell customer contracts.

Through extensive integration with your internal systems and those at your channel partners, we deliver more profitable outcomes.

Outcomes Delivered

  • Increased Partner Engagement
  • Improved Productivity and Sales
  • Brand consistency across Partners
  • Increased Visibility and Accountability

Recent Success

Grew Premier Partners
Delivered in Global Revenue
Increased Renewal Rates

Why Choose ServiceSource.

We Unlock Tomorrow’s Opportunity. Today. With over 20 years of expertise, ServiceSource delivers the scale, the infrastructure, and the insights that drives not just short-term gains, but long-term results. For our clients across the globe, we:

+ Take a Holistic and Consultative Approach
+ Deliver Successful Outcomes
+ Offer Unmatched Experience and Expertise
+ Unlock Scale and Speed
+ Grow Customer Relationships

Learn What Makes Us Different

Any time a company can come in from a partnership perspective and drive renewal rates 20 to 30 percentage points of improvement is absolutely fantastic. We believe we have the best renewal rates in the industry, and that is really powered by ServiceSource.

VP Global Renewals, Virtualization Software Company

See How We Engage
The Channel

Blog
Growing Channel Partner Revenue: Part 2 – Data Transformation in the Cloud

Growing Channel Partner Revenue: Part 2 – Data Transformation in the Cloud

As I heard from the various presenters at the recent Microsoft Worldwide Partner Conference (WPC), solely embracing cloud…
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Growing Channel Partner Revenue: Part 1 – Policies and Processes

Growing Channel Partner Revenue: Part 1 – Policies and Processes

Recurring revenue business models have changed the game for channel management strategies. Thinking differently about how your partners…
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