Business Intelligence to Drive Better Customer Outcomes
Your journey with the customer doesn’t end when they sign the deal - it’s just the beginning. To keep their business, you need to ensure you’re meeting their expectations every step of the way.
With customer success reps driven by digitally-driven insights, ServiceSource helps you do just that. Don’t spend time worrying about fixing customer problems – we’re committed to preventing them from ever happening in the first place. Don’t worry about customers leaving, because we help you grow closer to them through meaningful conversations that develop trust, build understanding, and increase value.
At ServiceSource, we know your customers are the most valuable relationships you have. That’s why we don’t leave their success to chance.
Digitally Transform Your Customer Relationships with ServiceSource
Guided by intelligent insights, ServiceSource’s expert reps never have to guess.
We know the instant your customers are at risk, and take precise action to keep those relationships running smoothly.
Customer Success Offerings
Reports and Insights
Experience the Power of Analytical Insight and the Human Connection
ServiceSource renewal management teams are equipped with PRISM, our Predictive Relationship Intelligence and Sales Management platform. We engineered PRISM from the ground up to create an industry-leading, enterprise-class tool that turns the unpredictable art of revenue retention into a repeatable science.
Enhance your customer relationships with the best of digital.
Backed by 20 years of experience developing human-to-human connections, ServiceSource is now unifying personal and digital experiences to deliver a blended engagement approach that improves the customer journey.
Digital Demand Generation / Online Store Front / Quote-to-Cash /
Nurturing & Customer Success Management / Digital Expansion & Renewals
Right place at the right time.
Provide the right mix of human and digital interaction across the channels your customers want, when they want it.
Only 61% of B2B transactions start online, and 69% of your customers want multi-channel service. Don’t leave revenue on the table!
One partner on the journey.
Rely on one partner to engage across multiple channels - one contract, one point person, and one continuous, trusted customer experience.