Customer Success

Your customers are the most valuable relationships you have.

Don’t leave their success to chance.

Business Intelligence to Drive Better Customer Outcomes

Your journey with the customer doesn’t end when they sign the deal - it’s just the beginning. To keep their business, you need to ensure you’re meeting their expectations every step of the way.

With customer success reps driven by digitally-driven insights, ServiceSource helps you do just that. Don’t spend time worrying about fixing customer problems – we’re committed to preventing them from ever happening in the first place. Don’t worry about customers leaving, because we help you grow closer to them through meaningful conversations that develop trust, build understanding, and increase value.

At ServiceSource, we know your customers are the most valuable relationships you have. That’s why we don’t leave their success to chance.

Digitally Transform Your Customer Relationships with ServiceSource

Guided by intelligent insights, ServiceSource’s expert reps never have to guess.

We know the instant your customers are at risk, and take precise action to keep those relationships running smoothly.

Customer Success Offerings

Reports and Insights

Experience the Power of Analytical Insight
and the Human Connection

ServiceSource renewal management teams are equipped with PRISM, our Predictive Relationship Intelligence and Sales Management platform. We engineered PRISM from the ground up to create an industry-leading, enterprise-class tool that turns the unpredictable art of revenue retention into a repeatable science.

Enhance your customer relationships with the best of digital.

Backed by 20 years of experience developing human-to-human connections, ServiceSource is now unifying personal and digital experiences to deliver a blended engagement approach that improves the customer journey.

Capabilities include:

Digital Demand Generation / Online Store Front / Quote-to-Cash /

Nurturing & Customer Success Management / Digital Expansion & Renewals

Subscription Pricing

We’ve implemented a simple monthly subscription fee pricing structure with a 60 day opt out notice. This ensures our clients receive results they can rely on based on a predictable payment model.

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