Build Trust on the Customer Journey
At ServiceSource, our renewals teams take the time to empathize with your customers – their unique journeys, their successes, and their pain points. Armed with these insights and deep technological capabilities, we identify risk indicators early on, optimize your customer experience, build trust, and deliver better outcomes.
Improve customer loyalty and retention rates
Increase revenue across your entire customer base
Boost productivity and efficiency of your existing resources
Data Intelligence to Increase Your Recurring Revenue
Results Your Business Can Count On
Improve customer renewal rates by as much as
Uncover millions of dollars in new quarterly revenue opportunities
Increase customer lifetime value by
Experience the Power of Analytical Insight and the Human Connection
ServiceSource renewal management teams are equipped with PRISM, our Predictive Relationship Intelligence and Sales Management platform. We engineered PRISM from the ground up to create an industry-leading, enterprise-class tool that turns the unpredictable art of revenue retention into a repeatable science.
Enhance your customer relationships with the best of digital.
Backed by 20 years of experience developing human-to-human connections, ServiceSource is now unifying personal and digital experiences to deliver a blended engagement approach that improves the customer journey.
Digital Demand Generation / Online Store Front / Quote-to-Cash /
Nurturing & Customer Success Management / Digital Expansion & Renewals
Right place at the right time.
Provide the right mix of human and digital interaction across the channels your customers want, when they want it.
Only 61% of B2B transactions start online, and 69% of your customers want multi-channel service. Don’t leave revenue on the table!
One partner on the journey.
Rely on one partner to engage across multiple channels - one contract, one point person, and one continuous, trusted customer experience.