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The Science of Customer Retention Performance: How to Turn Insights Into Action

eBook: The Science of Customer Retention Performance

Many organizations lack a clear process to measure their renewal strategies, track their renewal performance, and capitalize on this recurring revenue source. Implementing a standardized process to measure key metrics, extract insights, and leverage the findings strategically is critical for driving renewals and increasing sales productivity.

In this e-book, you will learn which questions to ask to determine the specific factors you should be looking for around a renewals process and renewals performance.

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